Need Computer Support and Training?

You’ve come to the right place. OmniTel can take care of the following, either at your home/office or in the computer lab at our Technology Center in Rudd:

  • Set up your device — PC (including monitor, keyboard, mouse, and speakers), laptop, tablet, smartphone, and more.
  • Configure your devices to access existing Internet account(s) and email account(s).
  • Install any external devices such as a printer or hard drive.
  • Install anti-virus protection and other software.
  • Professionally dress all the wires and cables.

Or, if you prefer, we can train you how to do it so you can handle it on your own. Just think of us as your techie friend or personal IT department.

Services Available at Your Home or Office:

Click on a service to learn more.

Computer Set-up - $100

(with the purchase of an OmniTel computer)

Includes:

  • Physically set up new OmniTel PC or laptop, including the monitor, keyboard, and mouse (if applicable)
  • Configuration of new OmniTel computer to access existing Internet account(s) and email account(s)
  • Install external devices (printer, hard drive, speakers, etc)
  • Install antivirus software with current definitions and application updates (purchased from CTC)
  • Install one customer purchased software program

Tablet Installation - $75

Includes:

  • Connect to home network/wireless router
  • Configure email client(s)
  • Add user accounts (if applicable)

Wireless Home Networking - $75

(with the purchase of an OmniTel router)

Includes:

  • Set up, configure and secure router; safeguard personal information and secure broadband connectivity from use by others
  • Configure Internet/wireless SSID (if applicable)
  • Repair network and internet connectivity (if necessary)
  • In-home installation of all equipment
  • Connect up to 3 devices to your network (additional devices $5 per device)

Services Available at Our Technology Center’s Computer Lab:

Typical turnaround is three business days.

Click on a service to learn more.

Computer Set-up - $50

(with the purchase of an OmniTel computer)

Includes:

  • Install antivirus software with current definitions and application updates (purchased from CTC)
  • Perform system updates and improve PC speed and performance, including startup and shutdown optimization, Windows updates, menu navigation improvement, quick launch and taskbar cleanup
  • Configuration of new OmniTel computer to access existing Internet account(s) and email account(s)
  • Enable basic security functions
  • Create desired user accounts (if applicable)
  • Test and verify PC hardware/software functionality
  • Install customer purchased software program

Computer Tune-up - $70

Includes:

  • Optimize startup and shutdown, install Windows updates, improve menu navigation, cleanup quick launch and task bar
  • Removal of unwanted programs
  • Test and verify PC hardware and OS functionality
  • Diagnose performance problems and recommend options; cost varies based on chosen options
  • Remove dust from inside the computer including fans and components
  • Remove all viruses, spyware, and malware
  • Repair any operating system issues (boot issues, blue screens, etc.)

Data Back-up - $100

Includes:

  • Backup data from your old PC (up to 10GB) (additional GB after 10GB $5 per GB)
  • Place backed up files onto USB flash drive (the cost of USB included in price)
  • User Profile/My Documents/My Pictures