OmniInterNet FAQs

OmniTel’s Internet Tech Support (DSL, Cable Modem & Dial-up Service):
(877) OmniWeb (666-4932)    Toll free 24 hours a day, 7 days a week
E-mail questions to: support@myomnitel.com

WildBlue Internet Tech Support: (888) 306-5526

Internet2Go powered by OmniTel Tech Support: (866) 435-3648
 Internet2Go Tech Support is available 7:00 a.m. - 10:30 p.m. Monday - Saturday

iNetVoice After Hours Tech Support: (866) 435-3648
Hours open: 7a.m. - 10:30p.m. Monday - Saturday; On-call Sundays
Voice mail is checked for the last time by 9p.m. Closed all Holidays

For service during regular business hours call Customer Service:
641-749-2531    Out of area: (877) OMNITEL (666-4835)
E-mail: question@omnitel.biz
Channel 12: channel12@omnitel.biz

Nora Springs Office Hours:
Monday – Thursday: 7 a.m. – 6 p.m.
Friday: Closed

ESPN360.com is here and available to all OmniTel high-speed customers! What is ESPN360.com?

ESPN360.com is a high tech digital control room. It captures live sports from around the globe and brings them to you on your computer at home or remotely (when you are away from home). Because of a partnership between OmniTel and ESPN360.com, OmniTel High-speed Internet customers can access the most exclusive, hard-to-find games and major sporting events on their computers, year round! Best of all, this service is FREE to OmniTel High-speed Internet customers and easy to use. Simply click on the Connect to ESPN360.com here button on the home page of this site and start watching live and/or replayed sporting events, over 3,500 events/year.*

*You may need to download the proper media player.

How do I access ESPN360.com remotely?

To get ESPN360.com all you need is a computer and to be connected to OmniTel's high-speed Internet. Although, you can get ESPN360.com if you are not connected to OmniTel's high-speed Internet (say you are out of town or at a friend's house that doesn't have OmniTel's high-speed) using your ESPN360.com username and password. All you need is a computer, a high-speed Internet connection and an ESPN360.com remote access username and password. To get your username and password, simply follow the instructions on the remote access pop up. You can only get your ESPN360.com remote access username and password when you are connected to OmniTel’s High-speed Internet.

What is the difference between cable modem and DSL?

DSL and Cable Modem are both High-speed Internet technologies. High-speed DSL comes to you via your traditional Telephone Service (landline), while high-speed Cable Modem comes to you via coaxial cable. Although both technologies are high-speed, one drawback to Cable Modem Internet Service is that your speeds could slow down when there is heavy Internet usage such as streaming large files, or downloading large video or music files. On the other hand, High-speed DSL will provide you consistent speeds and constant connections.

Other factors that may be effecting your Internet speed:

There are a lot of factors that will effect your Internet speeds.  The computer you are using, its processor, how many programs you have opened at the time you are on the Internet and/or whether your computer has been infected with spyware or viruses; these can all effect your Internet speed.

The overall traffic on the Internet can also effect your Internet speed.

The technology of the ISP network you are using and how your ISP network has engineered their system, can effect your Internet speeds.

In the end, although there are many things that may be effecting your Internet speed high-speed DSL will provide you with the most consistent speeds and constant connection.